Legal Centre

This Legal Centre consolidates all legal documents governing the use of the PlanMyParty platform, including Terms & Conditions, Venue Participation Agreement, Privacy Policy, Cookie Policy, and all supplementary clauses. These apply to Customers and Venue Owners. By using the Platform, you agree to all terms contained herein.

2.1 Overview

These Terms govern your use of the Platform operated by EASPECT CONSULTING LIMITED.

2.2 Regulatory Context

Venue Owners are solely responsible for compliance with UK laws including Licensing Act 2003, Food Safety Act 1990, Health and Safety at Work etc. Act 1974, Equality Act 2010, Fire Safety Order 2005, Data Protection Act 2018 & UK GDPR, local licensing, and insurance requirements.

2.3 Platform Role

PlanMyParty acts solely as an intermediary. We do not own or operate venues, guarantee accuracy, enter contracts on behalf of users, or accept responsibility for user conduct.

2.4 User Obligations

Customers must provide accurate information, use the Platform lawfully, communicate respectfully, and honour bookings. Venue Owners must provide accurate information, maintain compliance, respond promptly, and ensure lawful content.

2.5 Indemnity

Venue Owners indemnify us against regulatory breaches, licensing violations, safety failures, food safety incidents, fire safety non-compliance, customer injury, data breaches, and IP infringement. Customers indemnify us against fraudulent use and venue damage.

2.6 Limitation of Liability

We exclude all implied warranties. We are not liable for indirect or consequential losses. Our total liability is capped at GBP 100.

2.7 Termination

We may suspend or terminate accounts for breach. Users may request deletion at any time.

2.8 Governing Law

These Terms are governed by the laws of England and Wales.

2.9 Dispute Resolution

Parties must attempt good-faith negotiation for 30 days, then mediation, then courts of England and Wales. Customer-Venue disputes are strictly between those parties.

2.10 Force Majeure

Neither party is liable for delays caused by events beyond reasonable control. If lasting more than 60 days, either party may terminate without liability.

3.1 Compliance Obligations

Venue Owners warrant compliance with all UK licensing, safety, food hygiene, fire safety, equality, and insurance laws.

3.2 Data Handling Responsibilities

Venue Owners become independent data controllers upon receiving customer data and must comply with UK GDPR.

3.3 Prohibited Conduct

Venue Owners must not misrepresent venue details, upload unlawful content, or share customer data improperly.

3.4 Termination

We may remove listings for non-compliance or breach.

4.1 Data Controller

EASPECT CONSULTING LIMITED is the Data Controller for all data processed through the Platform.

4.2 Data We Collect

We collect data from Customers, Venue Owners, and automated systems.

4.3 How We Use Data

We use data to facilitate venue searches, connect customers with venues, improve the Platform, ensure security, and comply with legal obligations.

4.4 Sharing Data

We share data with venues, customers, service providers, and legal authorities.

4.5 Data Controller vs Processor Roles

We act as Data Controller for platform data. Venue Owners act as independent Data Controllers for customer data they receive. We act as Data Processor only in limited scenarios. No joint controller relationship exists.

4.6 International Transfers

Where data is transferred outside the UK, we apply IDTAs, SCCs, adequacy decisions, and safeguards.

4.7 Data Retention

• Bookings: up to 6 years
• Accounts: until deletion
• Analytics: 12-36 months

4.8 User Rights

Users may request access, rectification, erasure, restriction, objection, portability, and withdrawal of consent.

4.9 Marketing Consent & Opt-Out

Marketing requires explicit consent. Users may opt out via unsubscribe links, account settings, or email. Essential service communications remain unaffected.

4.10 Data Breach Notification

We notify the ICO within 72 hours where required and notify affected individuals where high risk exists. Venue Owners must notify us of breaches affecting customer data.

4.11 Processing by UK/EU/International Teams

Authorised development, maintenance, support, and marketing teams may access data from the UK, EU/EEA, or outside the EU. All processing is safeguarded and limited to operational necessity.

5.1 What Cookies Are

Cookies are small text files placed on your device when you visit a website. Similar technologies — such as local storage, pixels and software development kits — work in comparable ways. In this policy, "cookies" refers to all of them.

5.2 Categories of Cookies We Use

Strictly Necessary. Required for the Platform to function — for example, keeping you signed in, remembering your selected country, and recording your cookie preferences. These cannot be switched off and do not require consent.

Analytics. Help us understand how visitors use the Platform, which pages are viewed and where problems occur. We use Google Analytics 4 for this. These are only set where you have given consent.

Functional. Remember choices you have made, such as recent searches, so you do not have to re-enter them.

Advertising and Targeting. Used to deliver advertising and to measure its performance. These are only set where you have given consent. See Section 6 for detail on our advertising partners.

5.3 Third-Party Cookies

Some cookies are set by third parties whose services we use. These currently include:

• Google Analytics — website analytics and usage measurement.
• Google AdSense — advertising, where enabled. See Section 6.
• Google Maps and Google Places — location search and venue information.
• Google Sign-In — where you choose to sign in with a Google account.

These third parties set cookies under their own privacy policies, over which we have no control. We recommend reviewing their policies directly.

5.4 Consent

Where required by law, we ask for your consent before setting any cookie that is not strictly necessary. Consent is collected and recorded using a Google-certified consent management platform. Non-essential cookies are not set until you have given that consent. You may withdraw consent at any time, and withdrawing it is as straightforward as giving it.

5.5 Managing Cookies

Consent is collected through a Google-certified consent management platform. If you are in the United Kingdom, the European Economic Area or Switzerland, you will be shown a consent dialog on your first visit, and you can reopen it at any time using the Cookie settings link in the footer of this site to change or withdraw your choice.

You can also manage cookies through your browser settings, which allow you to block or delete them. Blocking strictly necessary cookies may prevent parts of the Platform from working properly.

You can also manage how Google personalises advertising to you at myadcenter.google.com, and opt out of personalised advertising from participating providers at optout.aboutads.info and youronlinechoices.com.

5.6 Updates

We may update this Cookie Policy periodically to reflect changes in the technologies we use or in applicable law. The date at the top of this page indicates when it was last revised.

6.1 Third-Party Advertising

We may display advertising on parts of the Platform. Where we do, advertisements are served by third-party advertising partners rather than by us.

6.2 Google AdSense

We use Google AdSense to serve advertising. In connection with this:

• Third-party vendors, including Google, use cookies to serve advertisements based on your prior visits to this or other websites.
• Google's use of advertising cookies enables it and its partners to serve advertisements to you based on your visit to this Platform and other sites on the internet.
• You may opt out of personalised advertising by visiting Google Ad Settings.
• You may opt out of the use of cookies for personalised advertising by some third-party vendors at aboutads.info or Your Online Choices.

Further information about how Google uses data when you use our Platform is available at policies.google.com/technologies/partner-sites.

6.3 Consent for Advertising Cookies

If you are in the United Kingdom, the European Economic Area or Switzerland, advertising cookies are only set where you have given consent through the consent dialog described in Section 5.4. Where you decline, advertising may still be shown but will not be personalised using cookies. You may change or withdraw your choice at any time using the Cookie settings link in the footer.

6.4 What We Do Not Do

We do not sell your personal data to advertisers. We do not knowingly serve personalised advertising to children. We do not share the details of your venue enquiries or bookings with advertising partners.

6.5 Distinguishing Advertising from Content

Advertisements are labelled and visually distinct from our own editorial content. Our guides and venue information are written independently, and advertisers have no influence over them.